Return and Refund Policy – Grx Fashion

At Grx Fashion, we strive to provide the best quality women’s dress products. If you are not fully satisfied with your purchase, please review our policy below.

Returns

We accept return requests within 7 days of receiving your order.

To be eligible for a return:

• The product must be unused, unwashed, and in original condition

• All tags and original packaging must be intact

Returns are accepted only in the following cases:

• Damaged product received

• Wrong product delivered

• Manufacturing defect

❌ Products bought on sale, discount, or clearance are not eligible for return.

Refunds

Once we receive and inspect the returned item:

• You will be notified regarding approval or rejection

• Approved refunds will be processed within 5–7 business days

• Refunds will be issued to the original payment method

Please note:

• Shipping charges are non-refundable unless the return is due to our mistake

How to Request a Return

To initiate a return, contact us at:

📧 Sahilbhoorani123@gmail.com

Include:

• Order number

• Product images (if damaged/defective)

• Reason for return

Our support team will assist you further.

Return Shipping

• Customers are responsible for return shipping costs unless the item is faulty or incorrect

• We recommend using a trackable shipping service